What People Telecom Help Desk Does Support

1. Configuration of Modems purchased through People Telecom for connecting to the internet.
2. Help with creating and troubleshooting people telecom email accounts. This includes webmail and Microsoft Outlook support.
3. Troubleshooting of issues relating to and including dropouts, authentication issues, lack of ADSL sync, speed and browsing related faults.
4. Basic DNS configuration
    

What People Telecom Help Desk Does Not Support

1. Configuration of Modems not purchased through People Telecom for connecting to the internet.
2. Personal Networks/hubs/switches/bridged connections
3. Wireless Networks
4. Email software
5. Web browsers
6. HTML design
7. 3rd party software