Support - A Simple Guide To Technical Support
 

 

ADSL Connection Information
All ADSL hardware that is shipped from People Telecom comes with the appropriate setup information. If you are required to input the device settings manually then use the following information.

 

Login:

xxxxxxxxxx@people.net.au (replace x's with your 10 digit phone number)

Password:

PWDxxxxxxxxxxT (replace x's with your 10 digit phone number, case sensitive so make sure PWD and T are in caps)

VPI:

8

VCI:

35

Encapsulation:

PPPoE LLC

Click here for a guide to setting up your modem

 

People Telecom DNS Settings
When setting up your Broadband service you will need to enter the following information to use our services.

NSW

Primary:

202.154.123.97

Secondary:

218.214.227.3

VIC

Primary:

218.214.17.1

Secondary:

202.154.123.97

QLD

Primary:

218.214.227.3

Secondary:

202.154.123.97

WA & NT

Primary:

202.154.92.5

Secondary:

218.214.17.1

SA

Primary:

202.154.92.5

Secondary:

218.214.17.1

Click here for a guide to setting up your DNS settings

 

Email Addresses
When setting up your email applications you will need to enter the following information to use our services.

POP3

pop3.people.net.au

IMAP

imap.people.net.au

WA SMTP

smtp.per.people.net.au

NSW SMTP

smtp.syd.people.net.au

VIC SMTP

smtp.mel.people.net.au

QLD SMTP

smtp.bri.people.net.au

SA & NT SMTP

smtp.ade.people.net.au

Click here for a guide to setting up your Email account

 

Web Service Addresses
Here are the details required to use our webservices with your service. The emailname in customer webspace refers to the email account name that you have selected to be used as your webspace name.

Customer Webspace

http:/home.people.net.au/~emailname/

FTP Server

ftp.people.net.au/

Centralised PhpMyAdmin

http://home.people.net.au/tools/dbmysqladm/

Click here for a guide to setting up your Email account